I have watched Hollywood going into a downward spiral for the last two years and lose the critical mass (significant decrease in returning high rollers as well regular returning customers) necessaryįor a casino to succeed. Their employees also seem to have not escaped the wrath of a draconian style of management and low pay.
There is no real incentive to gamble here anymore!! Gambling at Hollywood is no longer enjoyable or entertaining, it's highway robbery with a side plate of Hollywood management's condescending attitude toward its customer. They lost their Chef in the Final Cut Steakhouse, Chef Jason, and I definitely noticed a change for the worst.Īs for their Slots: Not only did they tighten the slot to a rediculous level but they also all but eliminated the comps that one earns for play. The quality of their restaurants has significantly gone down. I have watched a significant number of their good employees become former employees!! I have been going to Hollywood Casino at Penn National since they opened.
